1.1 The Cashback & Bonus Program (hereinafter the “Program”) is available to all Clients of the Company who have satisfied the criteria for this Program as set out in point 1.2 of the Introduction.

1.2 In order for a Client to be eligible to participate in the Program the Client must have opened a Trading Account with the Company as per the Account Opening Agreement and must be over the age of 18 or the legal age applied in the clients country of residence or otherwise must not be considered as a "minor" in the country of residence.

1.3 The Client hereby acknowledges, confirms and accepts to be legally bound by the Terms and Conditions as set out in this Program and/or any other legally binding Agreement between client and the Company.

1.4 Through the Program, eligible Clients will receive 25% Bonus Credits on each qualifying deposit they make into an approved Account after the clients apply in Radex Markets’ Clients Portal (My RM). Please note that Bonus Credits will take approximately one working day to be added into the account and can be viewed on Client Portal (My RM). Clients will earn Cashback on qualifying round-turn (after a position is opened and closed) trades.

2.1 The promotional period for this Program shall run from 2nd of January 2024 and ends on 31th of December 2024.

2.2 This program is available for residents in the following regions only: China, Macau, Hong Kong, Taiwan and the Southeast Asian regions, including Indonesia, Malaysia, Philippines, Thailand, Singapore, Brunei, Cambodia, Laos and Vietnam.

2.3 The Company has the right to amend, alter or terminate this Program at its sole discretion, and at any time without notice.

3.1 The Program can be applied to both STANDARD Account and RAW Account.
(MAM/ PAMM accounts do not qualify for the Program)

4.1Bonus Credits will be credited to Client Portal (My RM) after the Client’s net minimum deposit of USD $1,000 for STANDARD Account or USD $2,000 for RAW Account is deposited to the account, following Bonus Credits registration in Client Portal. Any subsequent deposits of each USD $1,000 or more into the Account to which the Bonus Credits has been applied would be qualified to participate for the Bonus Credits after the client signs up again in the Client Portal.

For Example:If a Client deposits a subsequent USD $1,000 into an approved live Account to which the Bonus Credits have been applied. After the client registers for the 25% Bonus Credits in the Client Portal, a credit of $250 (USD $1,000 x 25% = $250) will be credited to the Account.

4.2 The Bonus Credits cannot be applied on internal transfers, balance adjustments, rebate transfers to the live trading Account to which the Bonus Credits has been applied.

4.3 The Bonus Credits can be applied to one (1) Account per Client and per IP address only. In the event that a Client has already applied the Bonus Credits to a live Account, no other Account may be opened under any circumstances with this Bonus Credits.

4.4 The cumulative maximum Bonus Credit amount that can be earned by a Client is USD $5,000.

4.5 In the event that a Client’s equity or balance reaches or falls below the level of the Bonus Credits, the Bonus Credits will be automatically removed or become invalid from the Client’s Account. The Company accepts no liability whatsoever for any loss resulting from the Stop Out of open positions where the Company has removed the Bonus Credits in accordance with the Terms and Conditions.

4.6 The Bonus Credits is for trading purposes only and cannot be withdrawn under any circumstances, while the cashback earned and the Client’s deposits into the Account may be withdrawn.

4.7 Clients cannot switch between other offers or bonus programs offered by the Company. If you no longer wish to participate in a bonus program, please send an email to [email protected] in order to archive the bonus program.

5.1 Any withdrawal made from the Client’s Account will result in a reduction of the Bonus Credits on 25% of withdrawal amount.
For Example: If a Client deposits USD $2,000 into the approved Bonus Credits Account he will receive a 25% Credit of USD $500. If the Client then withdraws USD $100, 25% of the amount will be removed, which is USD $25 of credits from the Bonus received by the Client.
The Company will not be held liable for any losses that the Client may incur as a result of the removal of all or part of the Bonus Credits received by a Client due to a withdrawal.

5.2 Any Bonus Credit amount received and/or removed counts towards the maximum cumulative Bonus Credit amount.

5.3 The Bonus Credits can only be applied to the Account for which the Bonus Credits have been approved and the amounts received cannot be transferred between a Client’s trading Accounts.

5.4 Under this Program the maximum cumulative cashback amount that can be earned is USD $5,000.

6.1 The cashback calculation is based on volume traded on Forex, Metals (Gold and Silver), Oil and Indices, and Cashback earned are applied when a trade is closed (a trade must be closed for the cashback to be triggered). Cashback for Forex pairs is 0.2 pips per Standard Lot traded Round Turn. Further details on the Cashback Values is as follows:

6.2 Pulangan Tunai akan dikira secara automatik sebaik sahaja pesanan ditutup dan ditunjukkan sebagai baki dalam akaun pelanggan.

6.3 Pulangan tunai akan dikira berdasarkan USD sahaja. Sekiranya mata wang asas Akaun dagangan berbeza, kadar penukaran yang sesuai akan dikenakan.

6.4 Pulangan Tunai boleh digunakan untuk tujuan perdagangan atau boleh dikeluarkan sebagai tunai oleh Pelanggan.

6.5 Pulangan tunai yang dibayar di bawah Program ini tidak boleh digunakan untuk menuntut sebarang tawaran program bonus lain yang ditawarkan oleh Syarikat.

7.1 The Company reserves the right, at its absolute discretion, to unilaterally modify or terminate this Program or any of the Terms and Conditions included herein, at any time, without the Client’s consent.

7.2 The Company reserves the right to refuse offering this Program at its sole discretion without the need to provide justification. The Company will not be liable for any stop outs or any other consequences that result out of a Bonus cancellation and/or removal.

7.3 If the Company suspects or has reason to believe that a Client has abused and/or manipulated the Terms and Conditions of this Program by hedging his positions internally (using other trading accounts held with Company) or externally (using other trading accounts held with other brokers) and/or has not acted in good faith, the Company reserves the right, at its absolute discretion and without obtaining the Client’s consent, to remove the Program from the Client’s Trading Account(s) or from his winning hedged Accounts with immediate effect.

7.4 If the Company suspects or has reason to believe that a Client has more than one account under this Program, the Company reserves the right, at its absolute discretion and without obtaining the Client’s consent to remove the Program from the Client’s Trading Account(s) with immediate effect. The Company accepts no liability whatsoever for any loss resulting from the Stop Out of open positions after any Bonus removal in accordance with these Terms and Conditions.

8.1 Any dispute or situation not covered by these Terms will be resolved by the Company’s Management in a fair manner.

9.1 The Client acknowledges that Forex and CFDs are leveraged products which involve a high level of risk. When trading in such products, it is possible for Clients to lose all of their invested capital. These products may not be suitable for everyone and Clients should ensure that they understand the risks involved. Clients should seek independent advice if necessary.

9.2 These Terms and Conditions are made in English language. Any other language translation is provided as a convenience only. In the case of any inconsistency or discrepancy between original English texts and their translation into any other language, as the case may be, original versions of English shall prevail.

Important Note: All Bonus and Incentive Programs are at the Company’s discretion.

Date: December 2023